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Our Privacy & Refund Policy

Last Updated: 04-12-2025

Car2Wash is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Address/Location

  • Vehicle details

  • Payment information (not stored by us, processed securely by payment partners)

2. How We Use Your Information

Your information is used for:

  • Booking and providing car washing services

  • Communication regarding appointments

  • Improving our service quality

  • Sending updates, offers, and promotional messages (optional)

  • We do not sell or share your information with third parties except:

  • Service partners required to complete the booking

  • Legal authorities when required by law

3. Data Protection

We take reasonable measures to:

  • Protect your data from unauthorized access

  • Ensure secure communication and storage

  • Prevent misuse or loss of information

4. Customer Rights

You may request:

  • Correction of your information

  • Removal of your data from our systems

  • Opt-out from promotional messages

Contact our support team for assistance.

5. Cookies & Tracking

If using our website/app, basic cookies may be used to improve browsing experience.
Cookies do not store personal information.

6. Policy Updates

Car2Wash may update this Privacy Policy anytime.
Continued use of our services means you accept the updated policy.

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